Privacy Policy

Last updated: January 2025

1. Introduction

Zanzara (ABN 85 101 589 024) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Make a purchase or place an order
  • Contact us via email, phone, or contact form
  • Subscribe to our mailing list or newsletter
  • Request a quote or product information

This information may include:

  • Name and contact details (email, phone, address)
  • Organisation name and ABN/ACN
  • Purchase order details
  • Payment information (processed securely through third-party payment processors)

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Pages visited and time spent on pages
  • Referring website addresses

3. Use of Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our website.

We use cookies for:

  • Remembering your preferences and settings
  • Analyzing website traffic and usage patterns
  • Improving website functionality

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website.

4. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your orders, products, or services
  • Respond to your inquiries and provide customer support
  • Send you product information, quotes, or updates (with your consent)
  • Improve our website, products, and services
  • Comply with legal obligations

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party vendors who assist us in operating our website, processing payments, or delivering products (e.g., shipping companies, payment processors)
  • Legal Requirements: When required by law or to protect our rights, property, or safety
  • Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Rights

Under the Australian Privacy Principles, you have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information (subject to legal obligations)
  • Opt-out of marketing communications
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: jon@zanzara.com.au
Phone: +61 (0) 4343 56 295
Address: 53 Melville Beach Road, Applecross, Perth, Western Australia, 6153

13. Compliance with Australian Privacy Principles

This Privacy Policy is designed to comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). If you believe we have breached the APPs, you may lodge a complaint with us or directly with the Office of the Australian Information Commissioner (OAIC).